Customer Policy & Warranty
WWF, Inc takes pride in servicing the “Used” and “Hard to Find” OTR Tire market niche. In addition to used OTR Tires, we also provide new tires, new retreads, and wheel/rim components.
WWF, Inc’s plant facility is conveniently located approximately 25 miles due North of Denver International Airport (DIA).
Our warranty policy is simple! “Reasonable Service”. This means you, as the servicing dealer and ultimately your using customer must be satisfied in all aspects of our product and its return on investment.
All used OTR Tires purchased from WWF Inc. with in-house repairs or outside repairs are guaranteed pro-rated for six (6) months from date of mounting or one (1) year from date of purchase, whichever comes first. However, due to the nature of 51” and 57” length of haul, speeds of trucks, weights of load, etc, our warranty for the 51” and 57” is 60 days workmanship and materials, pro-rata, unless otherwise negotiated based on conditions.
The above warranty could be voided by the “Normal” unwarrantable conditions such as field hazards, low air pressure, operator negligence, improper placement, overloading, or separations during service.
All repairs and/or retreads that failed due to materials and/or workmanship will be repaired, replace, or credited pro-rata. If tire is warrantable and non-repairable or cannot be replaced, a credit will be issued to be used towards future purchases.
In the event of a “No Fault” return a 15% restocking fee will be charged plus freight.
We appreciate your business and after 30+ years in business, we hope to continue servicing and earning your higher yield profit used OTR tire business.